Terms of Service | Open Doors

1. Acceptance of Terms

By accessing or using the Open Doors platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Open Doors provides a software-as-a-service platform that includes customer relationship management, marketing automation, sales pipeline management, email and SMS marketing, website building, calendar booking, reputation management, and related tools for small businesses.

3. Account Registration

To use Open Doors, you must create an account with accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

4. Subscription and Billing

Open Doors offers monthly and yearly subscription plans. Prices are listed in US Dollars and are subject to change with 30 days notice. Yearly subscriptions are billed upfront and include a discount equivalent to two free months.

All subscriptions automatically renew unless cancelled before the end of the current billing period. You can cancel at any time from your account settings.

5. Acceptable Use

You agree not to use Open Doors to:

Send unsolicited communications (spam)
Violate any applicable laws or regulations
Infringe on the rights of others
Distribute malware or harmful content
Attempt to gain unauthorised access to our systems
Engage in any activity that disrupts our services

6. Data Ownership

You retain full ownership of all data you upload to or create within Open Doors. We do not claim any ownership rights over your content, contacts, or business data. You can export your data at any time.

7. Service Availability

We strive to maintain 99.9% uptime for our platform. However, we do not guarantee uninterrupted access and may perform scheduled maintenance with advance notice. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

Open Doors shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Termination

We may terminate or suspend your account if you violate these terms or engage in activity that harms our platform or other users. You may cancel your account at any time. Upon termination, your data will be retained for 30 days before deletion.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through the platform. Continued use of Open Doors after changes constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, contact us at legal@opendoors.ai