Legal
Privacy Policy
Last updated: April 2026
1. Information We Collect
When you use Open Doors, we collect information you provide directly to us. This includes your name, email address, company name, phone number, and payment information when you create an account or subscribe to our services.
We also automatically collect certain information when you use our platform, including your IP address, browser type, device information, and usage patterns within the application.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalise and improve your experience
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
4. Data Security
We implement appropriate security measures to protect your personal information. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls for our team.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymise your information within 90 days, unless retention is required by law.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify or update inaccurate information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@opendoors.ai