Trust Center
Privacy & Security
Open Doors is built to keep your customers’ data private and your operations resilient. Everything you need to understand our practices, evaluate us as a vendor, or satisfy your own compliance obligations lives here.
Regulatory Compliance
GDPR
How Open Doors supports your obligations under the EU and UK General Data Protection Regulation.
CCPA & CPRA
California privacy rights, opt-outs of sale/sharing, and how we honour data subject requests.
UAE PDPL
Compliance with Federal Decree-Law 45 of 2021 on the protection of personal data in the UAE.
HIPAA posture
When HIPAA applies to Open Doors workspaces and how to request a Business Associate Agreement.
SOC 2
Independent audit coverage across security, availability, and confidentiality.
Legal & Agreements
Data Processing Addendum
Our standard DPA and the standard contractual clauses for international transfers.
Sub-processor list
The categories and specific vendors that help us deliver the Services.
Acceptable Use Policy
The conduct, content, and industries we do and do not allow on Open Doors.
Cookie Policy
The cookies we use, why we use them, and how you can control them.
Security Controls
Security practices
Encryption, access control, monitoring, and the engineering controls that protect your data.
Responsible disclosure
Our policy for security researchers, safe harbour, and how to report a vulnerability.
Incident response
How we detect, respond to, and notify you about security incidents affecting your data.
Operational Practices
Data subject requests
The channels and SLAs for access, rectification, deletion, and portability requests.
Data retention & deletion
How long we keep different categories of data and how deletion works end to end.
International transfers
Where your data lives, how it moves, and the safeguards that apply when it crosses borders.
Privacy Policy
What we collect, why, who we share it with, and your rights.
Terms of Service
The contract that governs your use of Open Doors.
Need something not listed here?
Security questionnaires, custom DPA terms, penetration test summaries — we’re happy to help.
TJG Inc LLC (d/b/a Open Doors) · Level 41, Emirates Towers, Sheikh Zayed Road, Dubai, United Arab Emirates