Open Doors for cleaning businesses
Bookings, teams and checklists, without the group chat.
Customers book a clean and pick their add-ons online. The right team gets the visit, works from the same checklist every time, and the card on file is ready when the job is done.
The cleaning business owner running the rota from WhatsApp
You started cleaning yourself and now you run teams. Your days are a puzzle of homes and offices across town, cleaners with different hours, last minute cancellations and customers who want the oven done this time. Most of it lives in a group chat and your head, and every Sunday night you rebuild the week.
What you are juggling this week
- Teams of two or three per visit
- Add-ons that change the time needed
- Cancellations and lockouts
- Checklists that differ by home
- A rota rebuilt every week
What breaks, and what Open Doors does about it
These are the things cleaning companies tell us cost them jobs, evenings and money. Each one maps to a part of Open Doors Field Services.
What you are living with“Customers message me at 11pm to book a clean.”
Your booking page lets them choose the clean, add extras like inside the oven or fridge, and pick a time or a time window.
What you are living with“The rota lives in a group chat and someone always misses a message.”
Each cleaner sees their own visits in the mobile app as a list, a week or a map. Change a visit and it updates for them straight away.
What you are living with“We turn up and nobody is home.”
Save a card on file at booking without charging it, and send confirmations and reminders before every visit.
What you are living with“Every cleaner does a slightly different job.”
Reusable checklists are ticked off on each visit, so the standard is the same whoever is on the team.
What you are living with“My teams spend half the day in traffic.”
Route optimisation reorders a cleaner day for the shortest drive, using their start and end points and working hours.
The same day, run two ways
Flip between them. The work does not change. Everything around it does.
- 23:10
A booking the night before
A message you will answer in the morning, if you remember.
- 07:30
A cleaner calls in sick
Twenty messages to cover two homes.
- 09:00
Arriving
The client is out and the key is not where they said.
- 12:00
Quality
You find out about a missed room from a review.
- 15:30
Payment
Bank transfers to chase.
One job, seen from every side
Follow a single job from the first request to the review. Each step shows whose screen you are looking at: your customer, your office or your technician.
They book on your site at any hour. The address is checked against your service areas first.
Less time driving, more time working
Pick a team member and a day. Open Doors reorders the visits you unlock using drive times, working hours, travel buffers and existing bookings, from where their day starts to where it ends. You see the proposed route and drive time before anything moves.
One technician, one day
Example route. Locked visits stay put, unlocked ones can move.
Residential cleans
Online booking with add-ons, time windows and instant confirmation.
Team visits
Assign two or more cleaners to a visit and only offer times when all of them are free.
Commercial contracts
One job per site with as many visits as the contract needs, each with its own checklist.
End of tenancy
Estimate the bigger cleans first, then convert to a job when the customer approves.
Taking bookings in five steps
Set it up once. After that, the booking page, the schedule and the app run from the same information.
- 1
Draw your service areas
By radius or postcode, with optional travel fees and travel time.
- 2
Add your team
Working hours, the services each person does, their areas and where their day starts and ends.
- 3
List your services
Duration, price and add-ons. Import an existing list if you have one.
- 4
Set booking and payments
Instant booking or requests, arrival windows, deposits or card on file.
- 5
Share your booking page
Put it on your website, Google profile and social links, and start taking jobs.
Cleaning questions, answered
Run your cleaning business from one place
Bookings, estimates, scheduling, the team app, invoices, payments and reviews, connected to the same customer record.